How to Evaluate Computer and Network Service Plans

Understanding service plans from computer support companies can be difficult if you’re not a technical person. Confusion can lead to reluctance to sign on the dotted line or even to purchase a block of hours, but failing to plan ahead can mean scrambling for help when there’s no time to think through the pros and cons. Seventy-five percent of small business owners say a computer crash is more disruptive than having an employee out on sick leave, and 86% say office productivity takes a hit when technical systems are malfunctioning or down entirely (Brother Small Business Survey). (more…)